In the bright expanse of the 21st century, a remarkable revolution is unfolding that could fundamentally change how we perceive and interact with healthcare. The pulsating beat of digital transformation, echoing across…
Tag: Digital Transformation
7 Must-Read Books for Digital Transformation in 2023
Introduction – must-read books in Digital Transformation in 2023! The ability to thrive in the digital era is now a critical factor for organisations to remain competitive and relevant. This requires the…
What is Digital Transformation and Why is it important?
Introduction Digital transformation is a very common word businesses use today but when you try to research it, you will find many – relevant and irrelevant topics that make things harder for…
What is customer journey mapping?
As the world of business changes and becomes more complex, so do the needs of customers. In order to keep up with these changes and maintain a good relationship with customers, businesses…
Digital Footprint: What and why it is important now days?
What is a digital footprint? When you Google someone, what comes up? If it’s a person’s name, chances are you’ll see their social media profiles, articles they’ve written, and maybe even reviews…
Transformation Leader: How to find or become a great one!
In today’s business world, the ability to lead organisational transformation is a critical skill for any aspiring executive. They take an organisation from its current state and successfully guide it to its…
How to apply McKinsey 7S framework in Digital Transformation
In recent years, digital transformation has become a popular topic among businesses. Many companies are looking for ways to digitise their operations in order to improve efficiency and competitiveness. The McKinsey 7S…
How digital transformation is driving the customer experience
Digital transformation is changing customer expectations Everyone knows it. Digital transformation drives the customer experience. But how? In the past, businesses could get away with providing average customer service. However, in today’s…
Most valuable Digital Transformation KPIs
In order to properly judge the success of a digital transformation initiative, it’s important to establish key performance indicators (KPIs) upfront. This article discusses five KPIs that are essential for measuring success….
Amazing applications of Artificial Intelligence in governments around the world
Artificial Intelligence (AI) has been deemed as the next big thing in the world of technology. Governments are looking into ways to use AI to its full potential for a variety of…