In today’s business world, the ability to lead organisational transformation is a critical skill for any aspiring executive. They take an organisation from its current state and successfully guide it to its…
How to apply McKinsey 7S framework in Digital Transformation
In recent years, digital transformation has become a popular topic among businesses. Many companies are looking for ways to digitise their operations in order to improve efficiency and competitiveness. The McKinsey 7S…
How digital transformation is driving the customer experience
Digital transformation is changing customer expectations Everyone knows it. Digital transformation drives the customer experience. But how? In the past, businesses could get away with providing average customer service. However, in today’s…
How to: Customer Experience Improvement and Transformation
In recent years, businesses have become more and more aware of the importance of providing a good customer experience. In order to stay ahead of the competition, it is essential to continually…
10 Technologies that are transforming the world!
Technology has always been a driving force in the world. From the invention of the wheel to the development of the Internet, technology has always had a major impact on the way…
Digital Transformation Strategy: Why You Need One
In a rapidly digitising world, it is more important than ever for businesses to have a clear and concise digital transformation strategy. An effective digital transformation strategy will help an organisation to…
Most valuable Digital Transformation KPIs
In order to properly judge the success of a digital transformation initiative, it’s important to establish key performance indicators (KPIs) upfront. This article discusses five KPIs that are essential for measuring success….
What is Transformation Management Office and How to build one?
Transformation Management Office (TMO) is a relatively new concept in the business world, but it is quickly gaining popularity as a way to manage large-scale change initiatives. What is and what is…
Amazing applications of Artificial Intelligence in governments around the world
Artificial Intelligence (AI) has been deemed as the next big thing in the world of technology. Governments are looking into ways to use AI to its full potential for a variety of…
Digital Innovation in Brief
Introduction: Define digital innovation Innovation is at the heart of any organisation that wants to stay ahead of the curve, and in today’s digital age, that means being able to innovate in…